Mitiget Assurance and Technology Services Limited is Recruiting For Relationship/Sales Support – Internship

3 weeks ago
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About Mitiget Assurance and Technology Services Limited’s Job offer

Job title : Relationship/Sales Support – Internship

Job Location : Not specified

Deadline : April 30, 2021

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Duties

  • Stands as an interface for customers and prospects.
  • Manages all digital marketing endeavours in collaboration with the sales team.
  • Ensure existing and new customers are excited about our products & services, with focus on flawless customer services deliveries and continuous improvements.
  • Assist in the development and implementation of long-term sales strategy and goals targeted on growing existing profitable customers and acquiring new customers, markets and market segments.
  • Equip sales team with all necessary information/data to response timely to customer requests and new prospects.
  • Ensure high quality customer service among the team (processing etc.)
  • Escalating and resolving areas of concern as raised by customers.
  • Carrying out periodic customer satisfaction surveys and reviews
  • Monitoring company performance against service level agreements and flagging potential issues.
  • Manage website chats effectively and efficiently.
  • Follow up and ensure invoices delivered to customers are paid timely in collaboration with the sales team.
  • Follow up to ensure that appropriate and timely actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Office administration support

Qualification

  • High proficiency in internet and computer usage
  • OND or first-degree holder
  • Previous customer service experience a plus
  • Friendly and welcoming manner with clients and other members of the customer service team
  • Ability to explain complex concepts in a clear, simple manner to customers
  • Strong command of written and verbal English
  • Excellent organizational and multitasking skills

Experience

  • Customer service: 1 year (Preferred)
  • customer representative: 1 year (Preferred)
  • Sales executive: 1 year (Preferred)

How to Apply for this Offer

Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

Company Information

  • Total Jobs: 3 Jobs
  • Full Address: 21-23 Ize Iyamu Street, Off Billings Way, Ceflix-Scepter Centre, Oregun Ikeja, Lagos

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