Responsibilities

• Provide leadership in building and enhancing cloud-based Dynamics applications.
• Design, develop, test, and deploy customized Microsoft Dynamics applications, modules, and components to meet specific business needs.
• Implement integrations between Microsoft Dynamics and other business systems to ensure seamless data flow and process automation.
• Configure and customize Dynamics CRM/365 settings, workflows, business rules, and security settings to align with business requirements.
• Design and implement data migration strategies to ensure seamless transition from legacy systems to Microsoft Dynamics
• Develop and maintain data integrations between Dynamics 365/Business Central and other systems (e.g., CRM, ERP, PowerApps, third-party applications) and ensure data quality, consistency, and integrity within the systems.
• Collaborate with cross-functional teams to gather and analyze business requirements, translating them into technical specifications for Dynamics solutions.
• Collaborate with IT and business stakeholders to identify opportunities for process improvements and enhanced user experiences within the Dynamics environment.
• Provide technical support and troubleshooting for Dynamics applications, addressing, and resolving any issues that arise in a timely manner.
• Maintain thorough documentation of development processes, code changes, and system configurations.
• Participate in code reviews and provide constructive feedback to team members to maintain code quality and best practices.
• Provide ongoing support and maintenance for Dynamics applications, including troubleshooting issues, applying updates, and optimizing performance.
• Provide training and support to end-users to maximize their proficiency in using Dynamics applications.
• Stay up to date on the latest Microsoft Dynamics 365 features and functionality.

Education and Qualifications

• Bachelor’s Degree in Computer engineering/science or equivalent is required.
• Cisco certified (CCNA minimum, CCNP preferred)
• Project Management training or certificate is a plus.

Experience:

• Minimum of five years of significant experience in Networking, Telecommunications and IT security.