Job Summary

• This role is responsible for coordinating and supervising the activities of Nursing staff towards restoring and sustaining patient’s well-being.

Main Responsibilities

• Coordination and supervision of the activities of nurses and nurse assistants.
• Oversee admission and discharge of patients in the wards.
• Ensuring adequate documentation and maintenance of patient’s records.
• Providing information and health education to patients and their attendants
• Maintaining ethical decisions related to consent and confidentiality
• Prompt incidence reporting and management of patients’ grievances
• Training and mentoring of new nurses
• Performing procedures such as taking of medical histories & vital signs with necessary follow up wound dressing, administering medications and providing other assistance needed.
• Responsible for performance and discipline among the nursing staff.
• Ensuring reduction in customer/patient complaints
• Comply with the use of Standard Operating Procedures and policies / adherence to quality standards.

Key Result Areas / Performance Goals

• Adequate documentation of nursing care plan
• Triage / Nursing care assessment
• Incidence reporting and adequate documentation
• Confidentiality
• Use of SOPS / adherence to quality standards.
• Reduction in customer/patient complaint
• Reduced mortality and morbidity rate

Job Qualifications

• RN, RM / B.Sc. Nursing Science
• Diploma in any other nursing specialty or hospital administration is an added advantage.
• 6 – 10 years clinical experience with 4+ years leading a Nursing team.

Core Competencies:

• Basic Life Support skills
• Mentoring and leadership skills
• Attention to details and empathetic
• Good interpersonal and communication Skills
• Ability to handle stress and crisis situations.
• Organization and training skills
• Multitasking and team building
• I CARE attitude