Manager, Customer Contact Centre (Inbound) needed at Stanbic IBTC

Lagos Banking Full Time

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Job title : Manager, Customer Contact Centre (Inbound) jobs in Lagos

Job Location : Lagos

Deadline : April 15, 2023

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JOB DESCRIPTION

  • To ensure effective and efficient management of the Customer Care Centre – Inbound by providing first-line contact to customers/general public.

QUALIFICATIONS

  • First degree in any field.
  • Minimum of 6 years of experience

ADDITIONAL INFORMATION

Personal Competencies

  • Strong Leadership Qualities
  • Good verbal and written communication skills sincere and articulate
  • Conflict Resolution Skills
  • Knowledge and Experience in Effective Service Delivery
  • Strong Influencing and Persuasive Skills

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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