Manager, Business Dev./Key Account/Technical Sales needed at Merit Telecoms

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Merit Telecoms’s job vacancy, Career and Recruitment

Job title : Manager, Business Dev./Key Account/Technical Sales

Job Location : Lagos

Deadline : December 09, 2023

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Job Description

  • Plan and organize the fulfillment of client orders to ensure timely delivery
  • Develop and implement policies and procedures necessary for meeting the requirements of clients and ensuring a satisfied clientele
  • Assist in resolving clients’ issues/problems by listening to complaints and proffering solutions effective for satisfactory resolution
  • Supervise company employees to ensure they comply with set client service standards in carrying out job duties
  • Prepare and manage budgets in order to achieve set targets and objectives
  • Proffer recommendations to clients and aid them in selecting suitable products/services that best meets their requirement
  • Maintain excellent customer service and ensure the customer service team adhere to acceptable standards for client service
  • Contact clients to ensure they are satisfied with received products and services
  • Collaborate with the marketing and sales division of a company to ensure their work operations align with the objectives of the client services unit
  • Communicate with clients to identify their preferences and facilitate the process to meet their needs and expectations
  • Designate work territories to client services staff and establish strategies necessary for achieving set targets
  • Provide clients with regular update and periodic statements to keep them abreast on changes in trends
  • Assess products/services to ensure they are up to the specification set by clients
  • Provide detailed explanations of product/service features to clients to aid their decisions on product choice
  • Carry out surveys and research to evaluate customer satisfaction level and discover better techniques for ensuring a satisfied customer base.
  •  Initiate changes to increase company’s efficiency, productivity and her competitiveness with other businesses in its industry.
  • Create innovative goals that encourages innovative thinking and strategies throughout the organization
  •  Identify areas of business improvement in company’s standard processes and operations to stimulate growth.
  •  Carry out research on innovative trends within the industry to stay up-to-date on advancements.
  • Hols regular meetings with stakeholders and company leaders to discuss potential improvement and innovation within the business.
  • Supervise and Coordinate innovative strategies
  •  Help team members enhance creativity skills
  • Experience in Telecommunications Company 

How to Apply for this Offer

Interested and qualified candidates should forward their CV to: using the position as subject of email.

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