Job Overview

• We are looking for a talented Logistics Liaison Officer to facilitate communication and coordination between internal departments, external partners, and clients to ensure smooth and efficient logistics operations.
• The ideal candidate will be responsible for managing logistics documentation, tracking shipments, resolving issues, and providing exceptional customer service throughout the supply chain process.

Key Responsibilities

• Serve as the primary point of contact for internal departments, external partners, and clients regarding logistics-related inquiries, requests, and issues.
• Coordinate with logistics vendors and carriers to arrange transportation, shipping, and delivery of goods according to client requirements.
• Prepare and maintain accurate documentation for shipments, including bills of lading, shipping invoices and others
• Monitor and track the status of shipments, providing regular updates to stakeholders and addressing any delays or discrepancies promptly.
• Collaborate with warehouse and inventory management teams to ensure accurate stock levels and efficient fulfillment of orders.
• Proactively identify opportunities for process improvements and cost savings within the logistics operations, implementing solutions to enhance efficiency and customer satisfaction.
• Investigate and resolve logistics-related issues, such as delivery failures, damaged goods to minimize disruptions to operations and mitigate risks.
• Provide exceptional customer service to clients, addressing inquiries, resolving complaints, and maintaining positive relationships to foster long-term partnerships.
• Stay updated on industry regulations, compliance requirements, and best practices in logistics and supply chain management to ensure adherence to standards and mitigate risks.

Qualifications

• Must be a graduate
• Proven experience in logistics coordination, shipping operations, or related roles within the logistics industry.
• Strong understanding of logistics processes, transportation modes, and customs regulations.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize workload effectively.
• Problem-solving mindset, with the ability to identify issues, analyze root causes, and implement effective solutions.
• Proficiency in logistics software, ERP systems, and Microsoft Office suite.
• Ability to thrive in a fast-paced and dynamic environment, adapting quickly to changing priorities and deadlines.
• Knowledge of international trade practices and Incoterms is a plus.
• Certification in logistics or supply chain management is desirable.

Salary
N47,000 / month.

Benefits:

• Competitive salary package with opportunities for performance-based bonuses.
• Comprehensive benefits package, including health insurance, retirement plans.
• Professional development opportunities and ongoing training programs to enhance skills and knowledge.
• Dynamic and collaborative work environment with opportunities for career advancement and growth.