We are currently looking to engage a highly competent and result-oriented Learning Technology Administrator with strong personal & professional integrity to join our dynamic workforce.

Responsibilities

The Learning Tech Administrator will play a crucial role in maintaining and optimizing our Learning Management System (LMS) ensuring seamless functionality and exceptional learning experience for students and educators.

He/she is expected to;

• Conduct thorough reviews of all courses uploaded to the LMS, identifying potential technical challenges, usability issues, and accessibility concerns.
• Collaborate closely with subject matter experts, instructional designers, and content developers to address technical issues and ensure course content is optimized for online delivery.
• Serve as a liaison between course creators and the technical support team, communicating feedback, troubleshooting requirements, and facilitating resolutions to technical challenges.
• Proactively identify trends and patterns in technical issues reported by users, offering insights and recommendations for improving the overall quality and usability of courses on the LMS.
• Develop and maintain documentation, resources, and training materials to support course creators in optimizing content for the LMS and addressing common technical challenges.
• Provide regular updates and reports to management on the status of course reviews, technical challenges, and resolutions, ensuring transparency and accountability in the quality assurance process.
• Prepare courses for presentation by creating new course instances and configuring settings to align with instructional objectives and organizational standards.
• Ensure the smooth functioning of the LMS by performing regular maintenance tasks, troubleshooting technical issues, and implementing updates as needed.
• Collaborate with content developers, instructional designers, and subject matter experts to ensure the effective integration of multimedia materials, assessments, and interactive elements within the LMS.
• Monitor course activity and performance metrics, generating reports and analytics to assess learner engagement, progress, and outcomes.
• Provide technical support and training to faculty, students, and administrative staff on LMS usage, features, and best practices.

Qualification & Experience

• The candidate must have a minimum of bachelor’s degree in education, Instructional design, information technology, or any related field.
• Minimum of 3 years’ relevant experience in administration and customer service within the educational management space.
• Proven experience administering Learning Management Systems in an educational or corporate setting.
• Certification in LMS administration or instructional technology (e.g., Moodle Certified Administrator) is a plus.
• Capacity for continuous learning and self-improvement, with a passion for exploring new technologies and pedagogical innovations.
• Strong project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.