Key Account Manager needed at Klasha – Apply Now

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Job title : Key Account Manager

Job Location : Lagos

Deadline : June 23, 2023

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What you will be doing:

  • Assist in managing client relationships by maintaining regular communication and addressing client inquiries or concerns.
  • Support account managers in identifying and understanding client needs and objectives.
  • Collaborate with the account management team to develop strategies for enhancing client satisfaction and retention.
  • Assist in the coordination and execution of client projects, ensuring timely delivery and adherence to project goals and objectives.
  • Work closely with internal teams (e.g., sales, marketing, operations) to ensure seamless project execution.
  • Monitor project progress and provide regular updates to account managers and clients.
  • Assist in analyzing client data and performance metrics to identify trends, insights, and areas for improvement.
  • Prepare reports and presentations summarizing key findings and recommendations for the account management team.
  • Support in tracking and documenting client interactions, project milestones, and deliverables.
  • Provide administrative assistance, such as scheduling meetings, preparing agendas, and organizing client-related documents.
  • Assist in preparing contracts, proposals, and other client-facing documents as required.
  • Handle general administrative tasks to ensure the smooth operation of the account management department.

You should apply if you:

  • A degree holder from any field.
  • Can-do attitude and eagerness to learn.
  • Organised, detail-oriented, and able to manage 30+ clients at once.
  • Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision.
  • Strong problem-resolution skills and proven ability to engage and interact with internal teams to resolve client issues.
  • Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation.
  • Comfortable using and learning software: Google Sheet, CRM, Sales enablement tools etc.
  • Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success.


Our Klashans are the heart of the business, so we prioritize welfare and offer a wide range of competitive benefits including but not limited to:

  • All the latest technology you need to do your role.
  • Employee stock option scheme.
  • Private health insurance.
  • Mental health wellness benefits.
  • Budget for French language classes.
  • One-time home office set-up allowance.
  • Hybrid; remote + office hours and flexible working conditions.
  • Fuel and wifi allowance for remote working.
  • Work-from-anywhere weeks; work from anywhere for three weeks in a year.
  • Paid birthday day off.
  • Team building events.
  • Paid parental leave.
  • Learning and development budget.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Sales / Retail / Business Development jobs
  • Key Account Manager jobs

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