Key Account Manager needed at Airtel

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Airtel’s job vacancy, Career and Recruitment

Job title : Key Account Manager

Job Location : Abuja

Deadline : December 23, 2022

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Job Profile

  • We are looking for Key Account Managers for our Abuja and Lagos Regions.
  • The ideal candidates will work to acquire and retain more post-paid customers and generate revenue for the business and must have minimum of 3 years’ experience in managing public sector accounts or enterprise business.

Key Responsibilities

  • Responsible for the implementation, acquisition & retention strategy for prospective and existing accounts in sector of assignment
  • Responsible for the implementation, acquisition & retention strategy for prospective and existing accounts in the zone
  • Visit a minimum of 5 Corporate Organizations per day, 25 visits per week, 100 visits per month, therefore for 6 months = 600 visits
  • Create opportunities to run presentations of our corporate products to sector of assignment
  • Responsible for evolving account development plan and relationship management process for accounts in sector of assignment guided by the signed service level agreement
  • Drive the sale and activation of the above products across the sector.
  • Grow the usage of corporate products in the sector allocated to you
  • Create exceptional opportunities to sell special products like E1’s, Blackberry’s and data cards in the sector
  • Responsible for analysis of competitor’s activities as well as relevant market development and proposing pre-emptive counter measures
  • Monitor the activities of competition and develop or recommend counter measures to win competition
  • Responsible for the day-to-day management of all Airtel relationships in the sector
  • Develop good relationship management processes with both existing accounts and prospective customers.
  • Encourage and develop opportunities to have Airtel presence in all CORPORATES, POST-PAID RETAIL & SME COMPANIES within sector
  • Responsible for the weekly and monthly reports on post-paid subscribers’ activities, bill delivery and collection in the sector of assignment
  • Report timely, of all initiatives, potential prospects, queries, challenges, call plan and new sales made in your sector every Friday 4.30pm
  • Maintain and manage database of all corporate customers in your sector
  • Establish and maintain excellent relationship management with existing Post-paid subscribers within the sector
  • Encourage and develop opportunities to have Airtel presence in all corporates, post-paid retail & SME companies in your sector.
  • Encourage all existing customer to pay their bills timely to avoid barring, increase debt portfolio and churn within sector.
  • Create symbiotic relationships in events sponsorship with corporate accounts all in a view to drive sale of our corporate products and revenue growth.

Educational Qualification, Experience & Competencies

Education and Certification:

Must Have:

  • A University Degree in Business Administration, Marketing or any related course.

Work Experience

Must have:

  • 3-5 years, preferably in FMCG, Consumables and Telecoms
  • Experience in managing Public Sector Accounts

Other Requirements

  • Achieving Results, & Delighting the Customer
  • Team Player; Independent, Confident, and Objective
  • Attention to detail/ excellent oral and written communication skills
  • Good presentation skills
  • Ready to achieve beyond set target
  • Committed to common goals and values of the organization

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply online
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