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Job title : Key Account Associate
Job Location : Lagos
Deadline : September 26, 2023
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- Build relationships with senior stakeholders and manage account planning.
- Identify and prioritize accounts based on outstanding issues, growth opportunities, strategic value and renewal timeframe.
- Advise clients on the most effective ways to use the Posist Products.
- Ensure high customer satisfaction scores(NPS), manage customer health status and adhere to tickets SLAs.
- Through collaboration with Product/Tech teams, provide consulting services for a specific set of customers and maximize their ROI. Increase renewal rates and reduce churn.
- Identify and build Up-selling and cross-selling opportunities within your existing accounts and, take EBR’s on an annual basis.
- Work collaboratively with various internal teams/individuals for the best interest of the customer (engineering, sales, etc.).
- Minimum of HND / BSc any related field.
- 0-3 years experience in a Similar Industry.
How to Apply for this Offer
Interested and qualified candidates should apply using the Apply Now button below.
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- Key Account Associate jobs
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