IT Technician needed at Dangote

3 weeks ago

Job title : IT Technician

Job Location : Lagos

Deadline : March 08, 2024

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Job Summary

Assist in the management of network infrastructure and implementation of network solutions at DCP plants in a timely, efficient and cost-effective manner.

Key Duties and Responsibilities

  • Provide technical support to end users of DCP’s IT network infrastructure at the plants.
  • Implement approved frameworks and mechanisms for maximizing network performance and reducing network associated risks.
  • Liaise with the Plant IT Coordinator to implement network control frameworks at DCP plants to ensure the integrity of DCP’s network.
  • Serve as a technical resource and first-level escalation point at DCP plants for complex network related issues.
  • Provide server, IP network and IP Private Branch Exchange (IP PBX) support at DCP plants.
  • Suggest strategies for managing anticipated downtimes to reduce the impact on business operations.
  • Undertake routine preventive measures and implement, maintain and monitor network security.
  • Install, upgrade and configure network printers, directory structures, user access, security software and file services.
  • Ensure regular update of the configuration management system.
  • Oversee the setup of user accounts, permissions, passwords, and allocation of network resources.
  • Monitor network usage at plants and ensure user compliance with approved guidelines.
  • Monitor the maintenance and update of the configuration management system to track configuration management items (i.e., hardware, software, and network).
  • Ensure integrity of LAN/ WAN security at the plant, in liaison with the Group LAN/ WAN Support Engineer.
  • Perform LAN/ WAN support functions down to the last line of support, before escalating to third-party service providers/ vendors.
  • Perform any other duties as may be assigned by the Plant IT Coordinator.

Requirements

Education and Work Experience

  • Bachelor’s degree or its equivalent in Computer Science, Computer Engineering or a related discipline.

Skills and Behaviours

  • Good working knowledge of IT networking solutions.
  • Working knowledge of Cisco routers and switches.
  • Working knowledge of network management and security systems.
  • Working knowledge of remote access solution and proxies.
  • Good knowledge of TCP/IP protocol.
  • Good problem solving and analytical skills.
  • Good interpersonal and communication skills.
  • Good organisational skills.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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