Siemens’s Career and Recruitment Vacancy
Job title : IT Support Officer jobs in Lagos
Job Location : Lagos
Deadline : October 30, 2021
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Ref No: 227956
Experience Level: Mid-level Professional
Job Type: Full-time
Department: SE IT
Mode of Employment: Temporary / Full-time
- Providing day-to-day technical support (locally and remotely) to employees for a range of hardware and software related systems
- Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation.
- Provides effective and timely resolution of usersÛª problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure.
- Diagnosing problem source through discussions with users and coordinating with internal organization support and operations groups and/or with vendors to resolve problems
- Supporting VIP, by the local presence in any VIP related issue and monitor / follow-up any reported issue
- Provide feedback to customers with reference to status of problem, and ensure all parties are kept up to date based on user feedback and/or recurring complaints/incident
Your opportunities for personal growth:
- Team work to reach common goals.
- Bachelor’s Degree / HND in Computer Science and Information Technology domain, or equal, with hands-on experience in IT implementation in a local / global set-up
- 3-5 years of total working experience in a similar role.
- Availability to Travel / move between sites.
*IT Support Officer jobs in Nigeria
*ICT Jobs in Nigeria jobs in Lagos
How to Apply for this Offer
Interested and Qualified Candidates should Click here to Apply online
*ICT Jobs in Nigeria jobs in Nigeria