IT Officer needed at Changeroom

 Duties and Responsibilities

• Set up and drive the IT strategy of the organization
• Design & deliver technology projects including implementation of financial technologies in an insurance setup.
• Work closely with group technology function on common projects & responsible for great working relations with the group technology team
• Maintain and ensure business continuity plans, along with other operations
• Devising and setting IT policies and systems to support the implementation of set strategies
• Lead digitization initiatives and own technology implementation of the projects
• Install, configure, and maintain computer hardware, software, Printers and networks.
• Strengthen digital skills and alignment of staff with ERP
• Ensure security of IT systems, including data backup, antivirus protection, and access controls.
• Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
• Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
• Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
• Plan and execute IT projects, including upgrades, migrations, and installations.
• Document IT systems, configurations, and procedures for knowledge sharing and training.

Requirements

• Bachelor’s Degree in Information Technology, Computer Science, or related field.
• Proven 7 – 10 years experience in IT support or administration.
• Relevant Certifications are an added advantage.
• Strong technical knowledge of computer hardware, software, and networks.
• Familiarity with operating systems, such as Windows, Linux, and macOS.
• Knowledge of network protocols, security principles, and best practices.
• Excellent communication and interpersonal abilities.

Skills:

• IT strategy
• Leadership
• Financial Services
• Financial technologies.