IT Administrator needed at Ibis

Duties

• Manages the hotel’s Voice (telephone), MATV(DSTV), CCTV, PA(Public address) Systems
• Responsible for all the systems backups, archiving and disaster recovery; and provides expert support on all IT related issues
• Manages and develops the hotel’s data (internet) systems
• Must be familiar with all hardware; software and network operating system
• Provide orientation to new users of existing technology
• Maintain current and accurate inventory of technology hardware, software and resources
• Troubleshoot hardware, software and network operating system
• Programs the room rates on the display monitor at the reception and the totem signage at the front gate of the hotel.
• Acts as a support person for Opera and Micros and liaises with the Opera and Micros consultants if there is a problem
• Oversees the programming of all TVs
• Maintain log and/or list of required repairs and maintenance
• Advise staff of security breach and/or change in password or security status
• Changing of the hotel’s Internet password twice a month
• In charge of the audio- visual system, telephones and the conference monitor during conferences.

Job Requirements

• HND/ B.Sc. in Computer Science/ Engineering or Information Technology or in any other related field
• Minimum of at least 2 years’ experience in IT in any leading hotel or organization
• Excellent verbal and written communication skills
• Team player, self-motivated and able to work under minimal supervision
• Capability of dealing with crisis or emergency situations effectively
• Ability to work as part of a team
• Understanding of OPERA PMS and VINTAGE Door Troubleshooting is a must requirement

Skills and Knowledge:

The IT Administratormust demonstrate the following skills:

• Management and supervisory skills
• Ability to install and administer computer hardware, software and networks
• Team building skills
• Analytical and problem solving skills
• Decision making skills
• Effective verbal, written, presentation and listening communications skills
• Effective written communications skills
• Computer networks, network administration and network installation
• Computer viruses and security