Purpose of Position:  

• The Institutional Support Associate will be a member of the technical team. 
• This position will support technical, administrative, and monitoring support for SCALE Component One activities. 
• The objective of the component is to improve organizational capacity and institutional strengthening for sustainability.

Primary Duties and Responsibilities:

• Supports Component One with planning and logistics for activities including trainings and forums.
• Assists organizational capacity assessment teams to conduct assessments.
• Supports editorial reviews of reports and plans from Organizational Capacity Assessments for SCALE partners.
• Provides technical support for documentation of progress in implementing capacity development plans of organizations assessed. 
• Provides secretarial, administrative, and logistical support for meetings and other project events and writes detailed reports of such events.   
• Supports generation of weekly, monthly, and quarterly reports, including success stories, and tracking progress on workplan, targets, and indicators.  
• Follow up on results and achievements of beneficiaries of Component One activities including the OD marketplace graduates and SCALE Webinar Series participants.
• Maintains technical filing systems including updating SharePoint for the technical team.  
• Supports technical team to track and process payments for project partners and event participants.  
• Maintains smooth relationships with all SCALE teams, partners, and stakeholders.  
• Other tasks as deemed necessary by the technical team. 

 Required Qualifications:

• A bachelor’s degree in social sciences, arts, administration, knowledge management, or related field. 
• Relevant experience in program management, partner management, training and office operations/administration. 
• Competency in MS Word, Excel, Outlook, and PowerPoint required. 
• Ability to maintain financial records and prepare financial reports.  
• Strong interpersonal and organizational skills are required. 
• Ability to take initiative, work independently, and to manage multiple priorities under tight deadlines. 
• Strong oral/written communication skills in English.  
• Experience with USAID-funded governance programs highly desired.