Infrastructure Support (Team Lead) needed at Prudential Zenith Life Insurance

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Job title : Infrastructure Support (Team Lead)

Job Location : Lagos

Deadline : August 10, 2024

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Key Responsibilities:

  • Supervision of infrastructure team tasks.
  • IT Projects management activities.
  • Email account creation for users (FLAI Staff. Contract staff. FSEs, Agents)
  • Installation, configuration, and deployment of systems, IP phones. printers and other network devises
  • Granting of ‘Rrmissions to new and existing staff on Active directory
  • End user Support (fixing users logon issues. system issues. network issues. browser proxy issues. printing or scanning issues, email issues, password reset. application issues etc).
  • Prompt ressxjnse to all IT incidents and requests made via Service desk portal orland emails such as (Toners. Systems troubleshoot, network issues. server issues etc)
  • Set up and rtE1intenance Of Switches and router’s Hub management (Annex) CCTV managernent Servers’ installatim, configuration. and rnanagement.
  • Active directory administration and nmagement (creation of users, distribution groups. security groups). 0365 Adrninistratjon and Management
  • Network monitoring and security Server room management (Head Office)
  • Ensuring the security of equipment’s and items in the server room/ IT store.
  • Procurement of IT equipment.
  • Maintenance of computer systerns and network System and network troubleshooting
  • Ensuring hitch-free login for all users
  • Providing technical support across the company Exchange Admin
  • Equipment repair and replacement as necessary. Staff training


  • BSc Computer Science/ Computer Engineering or any other related field (minimum of second class lower)


  • Minimum of 5 years’ experience


  • project Management Professional (PMP).
  • Knowledge of Server promotion to Configure AD.
  • DHCP and DNS
  • Knowledge of modern IT networking
  • Knowledge of system installation, config and support
  • Project Management
  • Knowledge of Azure cloud solution


  • Ability to manage projects
  • Knowledge and interest in computer systems and the latest technologies
  • The ability to learn new technologies quickly.
  • An analytical and innovative mind
  • The ability to communicate conaplex procedures to other colleagues
  • Commercial and business awareness

How to Apply for this Offer

Send your mail to [email protected]

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