4 weeks ago
Job title : Information Technology Officer – Banking
Job Location : Lagos
Deadline : November 04, 2024
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Job Summary:
- The Information Technology (IT) Officer is responsible for managing and maintaining the Bank’s IT systems and infrastructure.
- This includes providing technical support to staff, ensuring system security, performing routine maintenance, and troubleshooting IT issues.
- The IT Officer plays a crucial role in maintaining the integrity of the Bank’s IT systems and ensuring they support the Bank’s operations efficiently.
- This role requires knowledge of software, hardware, networking, and database systems, as well as adherence to industry best practices and regulatory standards.
Responsibilities
IT Support & Troubleshooting
- Provide technical support to end users, resolving hardware and software issues promptly.
- Install, configure, and maintain computer systems, hardware, and software applications.
- Troubleshoot network, system, and connectivity issues and ensure timely resolution.
- Assist in setting up user accounts, workstations, and network access for new employees.
System Maintenance & Management
- Perform routine system maintenance, updates, and backups to ensure optimal system performance and data integrity.
- Monitor the performance of the Bank’s IT systems and resolve any issues that arise.
- Ensure the availability and functionality of the Bank’s network, servers, and databases.
- Collaborate with vendors for the maintenance and repair of hardware or software as needed.
Network Administration
- Monitor and manage the Bank’s local area network (LAN), wide area network (WAN), and internet connectivity.
- Ensure network security by implementing firewalls, access controls, and encryption protocols.
- Troubleshoot network issues, including connectivity and bandwidth problems, and ensure minimal downtime.
- Coordinate with external service providers for internet and network-related services.
System Security & Data Protection
- Implement and enforce security protocols to safeguard the Bank’s IT systems from cyber threats, data breaches, and unauthorized access.
- Regularly update antivirus software, firewalls, and other security tools to prevent potential vulnerabilities.
- Ensure data protection and confidentiality by adhering to industry standards and regulatory requirements, such as GDPR and NDPR.
- Perform regular security audits to identify and mitigate any risks or weaknesses in the system.
Backup & Disaster Recovery
- Develop and manage data backup processes to ensure data recovery in case of system failure or disaster.
- Ensure the availability of disaster recovery plans and test them periodically to validate effectiveness.
- Maintain documentation for backup procedures and disaster recovery plans, ensuring accessibility and compliance with the Bank’s policies.
Software & Application Management
- Assist in the deployment and management of enterprise software applications used by the Bank, such as accounting, project management, and CRM systems.
- Ensure that all software licenses are up to date and compliant with vendor requirements.
- Work with other departments to assess software needs and recommend new solutions as necessary.
- Provide training and support to users for new software or systems implemented by the Bank.
Policy Implementation & Compliance
- Ensure that the Bank’s IT policies and procedures are followed by all staff.
- Stay up to date with the latest IT regulations and ensure the Bank’s IT infrastructure complies with relevant industry and government regulations.
- Assist in the development and implementation of new IT policies that enhance the security and efficiency of the Bank’s operations.
Vendor Management
- Liaise with external vendors for the procurement of IT equipment and services.
- Ensure that service level agreements (SLAs) with vendors are met, and performance is regularly reviewed.
- Oversee the installation and configuration of new IT systems and hardware provided by vendors.
IT Projects & System Upgrades
- Assist in planning and executing IT projects, including system upgrades, migrations, and new installations.
- Work closely with the Head of IT and other stakeholders to ensure IT projects are completed within scope, on time, and within budget.
- Ensure smooth transitions during system upgrades with minimal disruption to the Bank’s operations.
Qualifications
- First Degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience in IT support, network administration, or system management.
- Relevant Professional qualification required.eg (e.g., CCNA, CompTIA Security+, Microsoft Certified: Azure Administrator)
- Working knowledge of IT/MS Office Tools
How to Apply for this Offer
Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.
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