Job Description

• Maintains the hotel’s inventory of available rooms.
• Keeps track of the history of the financial transactions that have taken place during both day and night hours.
• Performs basic data entry tasks with the use of a computer.
• Checks databases and various systems for errors.
• Performs cash accounting duties such as preparing bank deposits, counting cash and ensuring that cash drawers are balanced.
• Works as a desk clerk to check in late arrivals.
• Makes reservations for consumers who call into the hotel.
• Takes over the phone payments for those who make reservations.
• Assists guests with various needs such as providing towels, room service and more.
• Coordinates cleaning crews and other personnel.

Qualifications

• OND/HND/Bachelor’s Degree in Hotel Management or in any other related field
• Certifications or  Vocational Trainings in Restaurant Management , Food and Beverage or in any other related course
• 2-3 years’ work experience as a waiter/ waitress in a hotel or restaurant
• Good memory
• Attention to detail and hygiene
• Good interpersonal skills and self-confidence
• Good service, sales and negotiation skills
• Ability to work as part of a team