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Import / Export Documentation Officer needed at HMD Nigeria – Apply Now

Job title : Import / Export Documentation Officer

Job Location : Lagos

Deadline : June 03, 2023

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Basic Responsibility

  • Coordinate different Supply Chain activities affecting all stages of the order cycle, to ensure effectiveness, productivity, and internal/external customer satisfaction. Processes orders and optimize Shipping, Logistics, Freight Forwarding, Insurance, and Clearance resulting in cost efficiencies timely delivery.

Main Responsibilities

  • Plan, administer, and coordinate logistics activities of the full order cycle- from start to finish, to ensure meeting deadlines and satisfying customers.
  • Coordinate with internal/external customers to understand and fulfil their requirements.
  • Arrange with finance team the opening of LCs and follow up on payments to suppliers.
  • Release shipping documents after careful revision to avoid delays and extra costs.
  • Communicate with shipping lines and freight forwarders to ensure prompt delivery.
  • Maintain an updated tracking sheet for all shipments, identify gaps, provide solutions, and share updates with stakeholders.
  • Respond to customer inquiries on timely manner and refer clients to the appropriate channels.
  • Address problems or complaints that may arise quickly and amicably.
  • Manage the inventory in the free trade zones and monitor the same at business unit for optimised level.
  • Continually review and optimize freight, insurance, clearance and transportation costs.
  • Utilize logistics IT to manage the tracking of orders and optimize operations.
  • Analyse all the phases of the order cycle and suggest process improvements to streamlines logistics activities.
  • Comply with all regulations, laws, and policies to ensure smooth process.
  • Maintain accurate records and accounts of deliveries through sound audit procedures.


  • Bachelor’s Degree or equivalent; CSC is a plus


  • 2+ years of experience in similar role

Technical Competencies:

  • Strong knowledge of incoterms
  • Solid knowledge of international forwarder’s law and shipping acronyms
  • Solid exposure to documentary credits and LC.
  • Strong organizational, problem?solving, and analytical skills.
  • Ability to manage priorities and workflow.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities.
  • Acute attention to detail.
  • Effective Time Management with demonstrated ability to Manage tasks effectively.
  • Strong computer skills (use of Microsoft Office Products- Word, Excel, PowerPointƒ).
  • Good Negotiation Skills.

Leadership Competencies:

  • Possess personal qualities of Integrity, Respect, and Commitment to corporate values and mission.
  • Vision & Direction- Aware of development in the field; ability to plan own work, with high attention to details needed for flawless execution.
  • Leadership- Focus on goals; commitment to drive execution.
  • Change leadership- demonstrate a positive attitude towards change; embrace and cascade change in own area.
  • Creativity and Innovation- develop innovative solutions and working methods that add value to the organization; come up with new ideas and new ways to overcome obstacles.
  • Talent development- develop self and share expertise and feedback with others.
  • High energy with a strong drive to achieve objectives; proactive to anticipate and overcome obstacles; high commitment and accountability for own work.
  • Customer orientation, to meet customer expectations and build win-win long-term relations based on trust.
  • Solid Interpersonal, Communication, and Collaboration abilities- carry on clear and effective written and verbal communication; demonstrate objectivity, openness and acceptance of others ideas.

How to Apply for this Offer

Interested and qualified candidates should send CV to: using the job title as the subject of the mail.

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  • Import / Export Documentation Officer jobs

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