Ikeja Electricity Distribution Company is Recruiting For Vigilance Strategy & Monitoring Officer

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Ikeja Electricity Distribution Company’s Career and Recruitment Offer

Job title : Vigilance Strategy & Monitoring Officer

Job Location : Lagos

Deadline : April 14, 2021

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Reporting To: Vigilance Strategy & Monitoring Specialist

Role Purpose

  • This role will be responsible for carrying out the unit strategic vigilance activities.

Responsibilities

  • Prepare Weekly visitation plans based on escalations and customer complaints
  • Provide daily feedback report to relevant stakeholders for all escalations and customer complaints where required
  • Enforce actions on consumers resorting to theft or illegal use of electricity
  • Investigation of complaints assigned and providing technical comments on various investigations.
  • Ratifications of penalized customer
  • Periodic surveillance checks for both customer and field commercial staff to ensure compliance to company policies
  • Periodic Energy and commercial loss audit
  • Weekly Performance reporting
  • Analysis of MIS reports, provide monitoring oversight for field commercial for effective close out of all escalated issues / complaints.
  • Carry out any other duties as requested by the team lead and/or Head (Vigilance strategy & Monitoring).

Minimum Qualifications

  • This role requires a B.Eng. degree in one of the following disciplines –Electrical Engineering or Electronics  or its equivalent diploma qualification
  • Requires 1 – 2 years relevant work experience.

Technical Competencies:

  • Good Knowledge of metering installation
  • Familiarity with the various types of electricity metering infrastructure
  • Good knowledge of the electricity supply chain value system
  • Knowledge of the electricity regulatory codes and requirements
  • Energy audit / accounting capabilities
  • Business Acumen.

Behavioral Competencies:

  • Discipline & Integrity
  • Communication skills.
  • Business ethics.
  • Great analytical skills.
  • Attention to detail.
  • Ability to influence others
  • Good Intuitive and observatory skills.

How to Apply for this Offer

Interested and Qualified Candidates Should Click here

Company Information

  • Total Jobs: 1 Jobs
  • Full Address: Obafemi Awolowo Way, Obafemi Awolowo Way, Ikeja, Lagos, Nigeria

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