I.T Service Manager needed at Max.ng

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Job title : I.T Service Manager

Job Location : Lagos

Deadline : October 19, 2023

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  • Lead large IT projects, including the design and deployment of new IT systems and services
  • Monitor the performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
  • Help define IT infrastructure strategy, architecture, and processes
  • Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
  • Assess vendors and develop test strategies for new hardware and software
  • Troubleshoot hardware and software issues related to internal IT
  • Manage Network & Security across all company locations
  • Manage Incident Response & Compliance across all Locations
  • Maintain Security Posture across Onprem & Cloud Infrastructure
  • Conducting regular system assessments & audits
  • Experience with Next Generation Firewall and endpoint technology
  • Experience with Cloud & Enterprise Computing
  • Ensure Disaster Recovery and Business Continuity readiness
  • Oversee Key Processes – IT Service Management, Asset Management, Configuration & Change management
  • Running and sharing regular operation system reports with Management
  • Manage IT Analyst & Specialists across Locations
  • Familiarity with IT Standards, SOC, ISO 27001, GCPR / NDPR


  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
  • At least 5 years experience with managing on-prem and cloud infrastructure
  • Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
  • Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
  • Strong critical thinking and decision-making skills
  • Excellent project management skills and strong ability to prioritize
  • Firm grasp on IT infrastructure and operations best practices
  • Experience with Next Gen Firewall technologies – Sophos, Fortinet
  • Lagos-based – be available to travel to all other locations
  • Salary – Manager Band
  • Department – IT
  • Full Time Employee


  • Competitive pay
  • Premium Health insurance cover
  • Flexible work and hybrid working model
  • Frequent performance chats & reviews and professional development opportunities
  • High performing & passionate team members + fun work culture!

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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