Job Summary

• The Human Resources Manager will lead and manage the Human Resources function, provide advice, coordination and management, and technical support to the field offices.
• He/she will ensure efficient support to the program in accordance with existing Nigeria policies and procedures.
• The HR Manager will be part of the Country program Senior Management team. He/she will work closely with the Africa HR Director and the Central Africa & Gulf of Guinea regional team.

Responsibilities

Management:

• Lead and manage the Human Resources function (including people planning, performance, well-being and development)
• Provide technical support, advice and capacity building of managers on people management skills
• Advise and assist managers in Human Resources related issues and concerns to Recruitment, development and people planning, performance management, employee relations and others
• Drive and support recruitment and selection activities ensuring compliance with recruitment process and policies and best practice
• Work with senior management team in the program and senior staff on staff retention strategies and initiatives
• Ensure proper onboarding process of new staff
• Ensure oversight and consistency in position titles and grades, across all field locations
• Assist managers to identify, recommend and approve Learning & Development initiatives for their employees through the WCS-U Learning platform and others
• Drive any Continental and Regional HR initiatives within the country

Performance, well-being, compensation & benefits:

• Proactively respond to and manage performance counselling, employee grievances and disciplinary issues as required, with a focus on building manager competency on performance management and ensuring that documentation is well-kept
• Lead the performance management process including conducting trainings
• Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements
• Lead people well-being initiatives at the country level
• Define and review salary structure in partnership with the Senior Management team, the Africa HR Director and the relevant regional staff

Human Resources Policies and Support:

• Maintain and update Staff Human Resources Handbooks as necessary
• Proactively pursue continuous process improvement in Human Resources-related practices to enhance the quality and efficiency of output/delivery.
• Work closely with Africa HR Director and the Regional Office to share information and provide support as required
• Accountable for making sound decisions based on Nigeria program policies, standards, and the advice of technical experts in the program

HR Administration:

• Ensure an up-to-date database of staff contracts and filing of staff documentation
• Ensure proper management of staff absences including leave
• Ensure that staff benefits are duly explained to employees and serve as liaison between employees and respective insurance company.
• Manage orientation process and arrivals checklist for new staff and ensure support for all new staff and their integration into the organization
• Manage appropriately staff exit procedures

Others:

• Support Regional Office on any HR related activity within the country.
• Any other task may be required by the Line Manager.

Requirements

• At least 5 years’ experience in Human resource management with 2 years People management in a similar role within an INGO
• Relevant University Degree preferably in Human Resources Management or Management
• Professional training in Human Resources Management.
• Ability to develop clear goals and identify priority activities and assignments
• Demonstrated experience in executing human resources processes.
• Strong communication and interpersonal skills demonstrated ability to work in a multi-disciplinary and multi-cultural team.
• Proven ability to manage large and varied workloads and deal constructively with diverse people.
• Proven ability to prioritize tasks, meet deadlines and work with limited supervision.
• Pro-active, stable and robust character and a good team-player
• Knowledge of Nigeria labour laws and legal issues.
• Full professional proficiency in English
• Country HR Certification