Job Purpose

• To provide administrative support functions to the Human Resource operations department
• Core Responsibilities and Key Result Areas
• Records Management
• Create and manage the HR Database
• Share database information with only approved recipients
• Keep the records, documents and files, relating to all employees of the organization
• Make available for all staff within the division directly or indirectly through line managers, all work tools or conditions that contribute to or enhances the delivery of excellent performances from employees

Human Resources Administrative Functions

• Prepare and deploy payroll activities every month and ensure all employees are paid promptly and correctly
• Provide staff with all required forms when requested for, such as, Leave Forms, Loan Forms, Medical forms, Pension forms, Tax forms, etc.
• Remit taxes and payroll deductions in a timely manner.
• Ensure all PFAs update employees’ records with their pension contributions 2 weeks after remittance
• Act as an Interface with Admin department on issues relating to Admin’s support, e.g., travels, stationeries, uniforms, etc.

Departmental Correspondence

• Keep all correspondences, memos, reports and certificates in each employee’s and also the department’s files
• Track the in and out of the files and the document contents of the files
• Ensure all due correspondences, memos, reports and certificates are tracked in each employees files
• Provide updates and action logs on all departmental correspondences and follow up prompt deliveries by the assigned, summarizing your report to the Human Resource Manager weekly.
• Perform any other related task as may be assigned from time to time

Key Performance Indicators

• Quality of Database management
• Rate of Internal Compliance

Knowledge Requirements

• Knowledge of QSR/ Food Industry Trends and processes
• Knowledge of Process Management, Knowledge and Application
• Demonstrates Problem Solving & Analysis skills
• Knowledge of the country’s Labor laws

Job Specifications

• A good first degree in Human Resources, Business Administration, or related discipline
• Membership of CIPM, HRCI or any other related professional degree is an added advantage
• Minimum of 2 years’ experience in a similar role is required

Decision Expectations

• Ensure all due correspondences, memos, reports and certificates are tracked in each employees files
• Create and manage the HR Database

Working Conditions

• Jobholder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work. This role is largely office-based; it requires loads of paper work, as job role holder bears the brunt of managing the records and correspondence.
• Contacts and Purpose of Contact
• Internal Contacts (most frequent contacts)
• Purpose of Contact
• Line Managers
• Store Employees
• Employees
• Exchange or provide information
• Obtain, clarify, and discuss information
• Present, discuss information and problems
• Collaborate, negotiate and present ideas
• Deal with, influence or motivate subordinates
• Promote, justify or settle highly sensitive matters