Job Summary:

The HR Officer is responsible for managing personnel records, updating databases, and assisting in HR operations. They handle tasks such as creating company policies, scheduling interviews, and preparing HR-related reports. The HR Officer also develops training materials and respond to employee inquiries about benefits. Overall, the HR Officer ensure smooth HR operations and provide support to the HR department.

Key Duties and Responsibilities:

• Maintaining physical and digital personnel records
• Update internal databases with new hire information
• Create and distribute guidelines and FAQ documents about company policies
• Gather payroll data like bank accounts and working days
• Prepare reports and presentations on HR-related metrics like total number of hires by department
• Develop training and onboarding material
• Respond to employees’ questions about benefits (for example, number of vacation days they’re eligible for)

Requirements

• BSc/BA in Business Administration or related field
• Minimum of 2-3 years work experience as an HR Officer or similar role
• Solid knowledge of office procedures
• Experience with office management software like MS Office (MS Excel and MS Word, specifically)
• Strong organization skills with a problem-solving attitude
• Excellent written and verbal communication skills
• Attention to detail.

• Organizational and leadership skills

Skills and Behaviours

• Self-motivated to accomplish the individual and company goals and objectives
• Team building, conflict resolution and high emotional intelligence skills
• Open and flexible to changes in priorities and timelines with good listening skills
• Good problem solving and decision-making abilities 
• Outstanding communication and interpersonal skills
• Strong leadership & people management skill is essential