Are you an experienced and meticulous HR and Administration Manager? Our client is seeking a skilled professional like you to ensure the seamless operation and continual improvement of our organization as we grow. Your expertise will play a crucial role in keeping our employees happy, engaged, and productive.

As the HR and Administration Manager, you will oversee all HR and administrative functions, leading a team of specialists to deliver exceptional service to the company and its staff. We are seeking a strategic thinker, a hands-on leader, and an exemplary manager who can drive outstanding results.

Main Duties and Responsibilities:

• Develop and implement HR strategies aligned with our overall business goals.
• Foster positive management and employee relations by addressing concerns, grievances, and other issues.
• Manage the recruitment and selection process to ensure the right talent is brought on board.
• Support the organization’s current and future needs by developing, engaging, motivating, and retaining our human capital.
• Develop and monitor HR strategies, systems, tactics, and procedures across the organization.
• Cultivate a positive working environment that promotes employee satisfaction and productivity.
• Oversee and manage a performance appraisal system that drives high performance.
• Provide decision support to management through HR metrics and reporting.
• Ensure compliance with legal requirements throughout the organization’s HR management.
• Collaborate with line managers to develop HR planning strategies and anticipate staff requirements.
• Advise on compensation, benefits, promotion, and other employment-related matters.
• Interpret and provide guidance on employment legislation, developing and implementing policies on various workplace issues such as disciplinary procedures, absence management, working conditions, performance management, and equal opportunities.
• Maintain accurate employee records on compensation, leave, promotions, and terminations.
• Address grievances and implement disciplinary procedures as necessary.
• Oversee administrative areas, including office management, facilities management, and policy development.

Organizational Structure & Design:

• Conduct job analysis exercises and design comprehensive job descriptions.
• Design an industry-specific organizational structure.
• Develop HR policies and procedures.
• Ensure a seamless and compliant compensation structure.
• Process payroll accurately and in accordance with legal requirements.

HR Administration/Operations:

• Maintain and update records in the HR information system and generate reports.
• Coordinate with the Health Maintenance Organization (HMO) Administrator to enroll staff on the HMO plan and provide advice on HMO matters.
• Promote rewards and recognition programs to boost employee morale and engagement.
• Collaborate with line managers and employees to address employee relations issues and find suitable resolutions.
• Communicate and administer the performance appraisal process.
• Propose, plan, and implement employee engagement and talent development initiatives.

REQUIREMENTS

• BSc in HR Related Degree
• HR Certified
• At least 2yr experience in Human Resources
• Basic knowledge of labour laws
• Excellent organizational & communication skills
• Ability to work autonomously and remain calm under pressure
• Experience working in a fast-paced service sales environment.

Benefits and Incentives 

• Competitive base salary with high incentive schemes and bonuses in the industry.  
• Medical coverage
• Fantastic career progression