Hostesses needed at One StepAhead Consulting
Job title : Hostesses
Job Location : Abuja
Deadline : May 18, 2024
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- We are seeking enthusiastic and welcoming hostesses to join our Restaurant and Lounge. As a hostess, you will be the first point of contact for our guests, creating a positive and memorable first impression.
- Your primary responsibilities will include greeting and seating guests, managing reservations, and coordinating with waitstaff to ensure a smooth dining experience.
- If you have a friendly demeanour and enjoy providing exceptional hospitality, we invite you to be a part of our hospitality team.
KEY DUTIES & RESPONSIBILITIES
- Warmly greet and welcome guests as they arrive, creating a positive and inviting atmosphere.
- Manage and prioritize guest reservations, ensuring efficient seating arrangements.
- Communicate estimated wait times to guests and offer comfortable waiting areas if necessary.
- Escort guests to their tables, providing menus and assisting with seating preferences.
- Maintain a clean and organized waiting area, ensuring it is tidy and well-presented.
- Answer phone calls and assist with inquiries, reservation requests, and general information.
- Coordinate with waitstaff to manage the flow of guests and ensure efficient table turnovers.
- Assist in managing the reservation book, including recording guest details and special requests.
- Inform guests of any special promotions, events, or menu changes.
- Thank guests for their visit as they depart and invite them to return.
- Collaborate with team members to provide excellent customer service and address any guest concerns.
KEY REQUIREMENTS
- Minimum of 4 years experience as a hostess in a similar customer-facing role.
- Exceptional interpersonal and communication skills.
- Friendly and welcoming demeanour with a strong customer service orientation.
- Ability to remain calm and courteous under high-pressure situations.
- Strong organizational and multitasking abilities.
- Proficiency in using reservation management software is a plus.
- Attention to detail
How to Apply for this Offer
Send your application to [email protected]
- Hospitality / Hotel / Restaurant jobs
- Hostesses jobs