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Head of Operations needed at Robert Walters

Job title : Head of Operations

Job Location : Lagos

Deadline : May 18, 2024

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Job responsibilities

  • Team Leadership and Development: Recruiting, training, and leading a high-performing operations team
  • Operational Oversight: Developing and implementing operational policies and procedures to ensure smooth and consistent operations across all restaurant locations.
  • Quality Control: Implementing and maintaining quality control measures to ensure that all products and services consistently meet or exceed the brand’s standards.
  • Financial Management: Working closely with the finance department to develop and manage budgets for each restaurant location.
  • Guest Experience: Prioritising and enhancing the overall guest experience by monitoring customer feedback and implementing improvements.
  • Compliance and Regulatory Adherence: Ensuring all restaurants comply with local health and safety regulations, food safety standards, and other relevant legal requirements.

Candidate requirements

  • Bachelor’s degree in business administration, Hospitality Management, or a related field.
  • Proven experience in a senior operations role within the restaurant industry.
  • Strong understanding of restaurant operations, financial management, and customer service.
  • Ability to think strategically and solve problems effectively.
  • Familiarity with industry trends and best practices.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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