Head of Operations needed at Ralds & Agate

Job title : Head of Operations

Job Location : Lagos

Deadline : June 14, 2024

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Key Responsibilities

  • Develop and implement operational strategies, policies, and procedures to streamline processes, improve efficiency, and achieve business objectives.
  • Provide leadership and direction to departmental managers and supervisors, ensuring alignment with organizational goals and priorities.
  • Oversee day-to-day operations, including production planning, inventory management, procurement, and distribution, to meet customer demand and delivery targets.
  • Monitor key performance indicators (KPIs), metrics, and operational benchmarks to assess performance, identify areas for improvement, and drive operational excellence.
  • Lead cross-functional teams to develop and implement process improvements, cost-saving initiatives, and quality enhancement programs.
  • Ensure compliance with regulatory requirements, industry standards, and safety regulations in all operational activities.
  • Mentor, coach, and develop team members, providing guidance, support, and opportunities for professional growth and advancement.


  • Bachelor’s Degree in Business Administration, Management, or related field; Master’s Degree preferred.
  • 7-8 years experience in a senior operation role with a track record of success in operations management.
  • Strong understanding of BPO processes, technology, and industry trends.
  • Excellent leadership and communication skills, with the ability to inspire and motivate teams.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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