Head of Card Operations needed at FairMoney

Save 4 weeks ago

FairMoney’s job vacancy, Career and Recruitment

Job title : Head of Card Operations jobs in Lagos

Job Location : Lagos

Deadline : May 23, 2022

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Category: Growth

Description
The role involves managing FairMoney cards operations post acquisition of the customers, which includes (but not limited):

  • Building reliable delivery network across Nigeria by partnering with Delivery/Logistics companies, agency networks, etc.,
  • Manage Customer experience and quality framework of cards operation for qualitative delivery.
  • Maintain card’s inventory to fulfil demand in cost effective manner,
  • Stakeholder management for smooth delivery of programs and products.
  • process development and creation of SOP.
  • Manage and motivate card operation’s teams for effective performance management.
  • Managing outsourced agencies and ensuring that they deliver on agreed SLA’s and quality expectations. Identify gaps and continuously interact with vendors to improve overall delivery standards

Requirements

  • Minimum of 5 years of experience in logistics/delivery in NG and 3 years in operations management.
  • Experience working with C-level stakeholders, Product, and Engineering leadership.
  • Experience implementing new systems.
  • Experience leveraging data to make business decisions.
  • Supply chain and product creation experience (order management and fulfillment, 3PL management, demand forecasting, inventory planning, manufacturing).

Benefits

  • Private Health Insurance
  • Pension Plan
  • Training & Development
  • Performance Bonus

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply online

Head of Card Operations job vacancy in Nigeria, Head of Card Operations job vacancy in Lagos, Store Keeping/Procurement jobs in Lagos

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