Key Responsibilities.

• Initiates and coordinates the implementation of approved administration strategies, policies, and procedures.
• Prepares annual budgets and plans for the Administration department and monitors the implementation.
• Ensures front desk function achieves the required service level while maintaining the ambiance of the reception area.
• Oversee third-party/external maintenance personnel, ensuring full compliance with Service Level Agreements (SLA) and the optimum realization of value for amounts expended on facility maintenance.
• Liaises with utility service providers to ensure uninterrupted services and prompt payment of electricity, telephone and water consumption bills as well as insurance premiums including renewal of insurance premiums and required documentation on various assets.
• Represents the company at various meetings with vendors, external agencies, professional organizations and other groups.
• Reviews periodic reports from all Administration officers in all subsidiaries/Business Units and prepares a consolidated report for other unit heads.
• Liaises with embassies, airlines and travel agents for prompt and efficient services.
• Reviews and updates processes and procedures for purchasing, storing and distributing consumables, stationeries, utilities and physical assets.
• Negotiates with vendors to obtain the most cost effective service while maintaining an effective working relationship with vendors and suppliers to ensure excellent service delivery.

Qualifications:

• MBA / Membership of a professional body will be an added advantage.
• Minimum of 2 years plus hands on experience in managing administrative, logistics and facilities duties.
• Minimum of 5 years in a managerial role.

Key Skills / Competencies:

• Excellent follow-through, ability to pay attention to details and organizational skills.
• Procurement and market intelligence skills.
• Asset and facility management skills.
• Ability to multitask and work well under pressure.
• Good negotiation and persuasion skills.
• Strategic thinking, forecasting and planning skills.
• Contract and service level agreement management.
• Basic accounting skills.
• Analytical, problem solving and decision-making skills.
• Excellent coaching and people management skills.