ConSol Limited’s Career and Recruitment Vacancy
Job title : Hausa Speaking Contact Centre Agent jobs in Lagos
Job Location : Lagos
Deadline : September 27, 2021
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Location: Oshodi, Lagos
- Handle customer complaints or enquiries via telephone, emails, chats or text messages.
- Provide customers with needed information and support
- Make outbound calls.
- Receive inbound calls
- Ensure that customers/callers are satisfied.
- Gather information from customers.
- Consistently ensure call(outbound/inbound) quality
- Contributes to team effort by accomplishing related results as needed.
- Exhibiting competent product Knowledge.
- Promote good listening skills.
- Manage length of calls.
- Utilize computer technology to handle high volume of calls
- Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
- Adherence to call script and call centre policies.
- Compile reports.
Qualification and Experience
- Bachelor’s Degree, FSLC, OND, HND
- Minimum of 0 – 3 years relevant work experience.
- Working knowledge of appropriate CRM software and understanding of the Contact center industry.
Only applicants living within the following axis will be considered:
N40,000 / month.
*Hausa Speaking Contact Centre Agent jobs in Nigeria
*Customer Service jobs in Lagos
How to Apply for this Offer
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
*Customer Service jobs in Nigeria