Hausa Speaking Contact Centre Agent is needed at ConSol Limited

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Reservoir Engineer is needed at Phillips Consulting
Sales Advisor is needed at Doheney Services Ltd

ConSol Limited’s Career and Recruitment Vacancy

Job title : Hausa Speaking Contact Centre Agent jobs in Lagos

Job Location : Lagos

Deadline : September 27, 2021

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Location: Oshodi, Lagos

Job Description

  • Handle customer complaints or enquiries via telephone, emails, chats or text messages.
  • Provide customers with needed information and support
  • Make outbound calls.
  • Receive inbound calls
  • Ensure that customers/callers are satisfied.
  • Gather information from customers.
  • Consistently ensure call(outbound/inbound) quality
  • Contributes to team effort by accomplishing related results as needed.
  • Exhibiting competent product Knowledge.
  • Promote good listening skills.
  • Manage length of calls.
  • Utilize computer technology to handle high volume of calls
  • Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
  • Adherence to call script and call centre policies.
  • Compile reports.

Qualification and Experience

  • Bachelor’s Degree, FSLC, OND, HND
  • Minimum of 0 – 3 years relevant work experience.
  • Working knowledge of appropriate CRM software and understanding of the Contact center industry.

Only applicants living within the following axis will be considered:

  • Oshodi/Ilupeju/Mushin
  • Ilasa/Cele/Isolo/Okota/Ajegunle
  • Gbagada/Bariga/Somolu/Oworoshoki/Anthony
  • Yaba/Onipanu/Palmgroove/Fadeyi
  • Surulere
  • Maryland
  • Ojota/Ogudu/Ketu

Salary
N40,000 / month.

*Hausa Speaking Contact Centre Agent jobs in Nigeria

*Customer Service jobs in Lagos

How to Apply for this Offer

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

*Customer Service jobs in Nigeria

Reservoir Engineer is needed at Phillips Consulting
Sales Advisor is needed at Doheney Services Ltd

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