Hausa Speaking Call Centre Agent is needed at Work Place Centre Limited

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HR Officer Needed at Compovine Technologies
InStore / Census Lead is needed at Nielsen Company

Work Place Centre Limited’s Career and Recruitment Offer

Job title : Hausa Speaking Call Centre Agent

Job Location : Lagos

Deadline : September 19, 2021

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  • Answering phones from customers professionally and responding to customer inquiries and complaints.
  • Researching required information using available resources.
  • Handling and resolving customer complaints regarding product sales to customer service problems.
  • Providing customers with the organization‰Ûªs service and product information.
  • Processing forms, orders, and applications requested by the customers.
  • Identifying, escalating priority issues and reporting to the high-level management.
  • Routing inbound calls to the appropriate resources.
  • Following up complicated customer calls where required.
  • Completing call notes and call reports as necessary and updating them in the CRM.
  • Obtaining and evaluating all relevant data to handle complaints and inquiries.
  • Recording details of comments, inquiries, complaints, and actions taken.
  • Managing administration, communicating and coordinating with internal departments.
  • Other duties as assigned.

How to Apply for this Offer

Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

HR Officer Needed at Compovine Technologies
InStore / Census Lead is needed at Nielsen Company

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