6 days ago
Job title : Group Station Agent
Job Location : Lagos
Deadline : November 16, 2024
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Tasks
The Lufthansa Group Station Agent is responsible for:
- Take appropriate measures in case of volume-, weight- and trim-critical flights
- Ensure safe and efficient turnaround operation (unloading / loading), with focus on the aircraft handling activities below the wing based on the respective airline manuals
- Calculate and issue tickets incl. re-issues, depending on local set-up in cooperation with RBCs
- Carry out all check-in and gate/boarding procedures in accordance with the appropriate guidelines and airline manuals
- File and handle Passenger and Baggage irregularity reports (AHL, DPR, OHD) in accordance with the appropriate guidelines and airline manuals
- Provide information and assistance in connection with all customer concerns during normal operation and irregularities
- Perform all other duties assigned or delegated by supervisors
Requirements
The ideal Lufthansa Group Station Agent should meet the following requirements:
- High school degree
- Vocational training desirable
- 1-3 years of working experience desirable
- Fluent knowledge of English language, both spoken and written
- Good general education
- Driving license
- PC skills
- Diligent and systematic approach to work
- Ability to work on own initiative
- Desire to give excellent service
- Sales skills, confident manner
- Ability to make ad-hoc decisions
- Suitable for shift work
- Ability to work under pressure
- Ability to deal with conflict
- Good sociable and cooperative conduct
- Team player
- Well-groomed appearance
- Good linguistic skills
- Work under time pressure
- No permanently assigned work station
- Weather factors and noise pollution
- Lifting of luggage up to 23kg/70lb
- Most possess a legal work permit in Nigeria
- CV/Resume required
- Company will not provide relocation assistance
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- Aviation / Airline jobs