General Manager needed at Excel and Grace Consulting

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Job title : General Manager

Job Location : Lagos

Deadline : November 16, 2024

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Job Summary

  • The General Manager is responsible for the overall operation and profitability of our company.
  • This role requires a dynamic and experienced leader with a proven track record in the hospitality industry.
  • The General Manager will oversee all aspects of the resort’s operations, including sales, marketing, finance, human resources, and guest services.

Responsibilities

  • Develop and implement the company’s strategic plan, ensuring alignment with the organization’s overall goals.
  • Monitor market trends and competitive landscape to identify opportunities for growth and improvement.
  • Foster a positive and inclusive company culture that promotes employee engagement and satisfaction.
  • Oversee the resort’s financial performance, including budgeting, forecasting, and cost control.
  • Ensure compliance with financial regulations and reporting requirements.
  • Maximize revenue and profitability through effective pricing strategies and cost-saving initiatives.
  • Manage all operational aspects of the resort, including accommodations, dining, spa, and recreational facilities.
  • Ensure the highest standards of guest service and satisfaction.
  • Optimize operational efficiency and minimize costs while maintaining quality standards.
  • Develop and execute effective sales and marketing strategies to attract and retain guests.
  • Manage relationships with travel agents, tour operators, and other distribution channels.
  • Monitor market trends and adjust marketing efforts accordingly.
  • Recruit, hire, and develop a talented team of employees.
  • Provide leadership and mentorship to department heads and staff.
  • Ensure compliance with labor laws and regulations.

Qualifications

  • Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 3 years of experience in senior management roles within the hospitality industry.
  • Proven track record of successfully managing resort operations and achieving financial targets.
  • Strong leadership skills and ability to motivate and inspire teams.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Proficient in financial management and budgeting.
  • Experience with property management systems and other relevant software.
  • Ability to develop and execute long-term plans.
  • Understanding of financial statements and budgeting.
  • Ability to inspire and motivate teams.
  • Commitment to providing exceptional guest experiences.
  • Ability to identify and resolve issues effectively.
  • Openness to new ideas and continuous improvement.

How to Apply for this Offer

Interested and qualified candidates should send their CVs to: [email protected] and copy [email protected] using the job title e.g “General Manager-Badagry” as the subject of the mail.

  • Administrative / Management jobs