Job Description

• We are looking for a General Manager who will be responsible for overseeing day-to-day operations, and working closely with the Chief Executive Officer to ensure growth goals and strategy are followed through on a company-wide level.

Responsibilities

• Design strategy and set goals for growth.
• Initiate new programmes & drive organizational development.
• Maintain budgets and optimize expenses.
• Set up policies and processes.
• Ensure team members work productively and develop professionally.
• Oversee recruitment and training of new team members.
• Oversee key hiring and talent development programs.
• Evaluate and improve operations and financial performance.
• Direct the team member assessment process.
• Prepare regular reports for discussions with management.
• Identify business opportunities with new & existing customers.
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors).

Qualifications and Skills

• BSc/BA in Business Administration or relevant field; Msc/MA is an added advantage.
• Proven experience (min of 5 years) as a General Manager or similar executive role.
• Detailed knowledge of industry trends and market behavior.
• Knowledge of business processes and functions (Finance, HR, Procurement, Operations, Business Development, Project Management, etc.).
• Strong analytical ability.
• Excellent communication skills.
• Outstanding organizational and leadership skills.
• Problem-solving aptitude.
• Planning and budgeting skills.