Job Description

• Respond to incoming calls/messages and direct them as appropriate.
• Respond to visitors’ questions professionally and courteously.
• Greet and receive visitors and respond to them as appropriate.
• Register new employees in the biometric attendance machine
• Retrieve attendance records from the biometric machine and analyse them using the required template.
• Review staff attendance daily and send weekly/monthly attendance reports.
• Logs information on calls and mails received and maintains detailed and accurate records.
• Maintains staff attendance register and gives monthly attendance and manhour report.
• Receive, register, sort, and deliver incoming mail (letters and packages) to appropriate staff.
• Screens telephone calls and enquiries.
• Receives and documents gate tags details from visitors.
• Liaises with the Security team to ensure that only permitted visitors are granted access.
• Notify Security guards about unescorted guests and emergency situations.
• Confirm visitors’ appointments with security personnel.
• Directs cleared visitors into the meeting room or appropriate office.
• Assist the Admin officer in populating the stationery and consumable bin card on the spreadsheet.
• Ensure the front desk is tidy, presentable and equipped with all the necessary supplies.
• Ensure and maintain Occupational health and safety standards in the front desk.
• Participate in hazard reporting, toolbox talks, and safety meetings.
• Other duties may be required by the HR team.

Qualifications, Experience and Competencies

• Minimum of HND / B.Sc. in Administration, Sciences, Social sciences or Humanities
• Minimum of one (1) year relevant experience. Experience as a front desk officer or a receptionist in a reputable organization is an added advantage.
• Attention to details.
• Interpersonal skills and Communication skills(Written, Verbal, Presentation)
• Record Management
• Proficient in the use of Microsoft Office
• Excellent time management and problem-solving skills.
• A self-starter, well-organized, and a prolific multi-tasker.