Responsibilities

• Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
• Greet and welcome guests.
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc, and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs in conjunction with the Account Officer
• Take up other duties as assigned.

Requirements and Skills

• Educational qualification (Degree, HND, ND, B.Sc) in any field.
• Proven experience as a front desk representative, agent or relevant position
• Familiarity with office machines/equipment’s
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation.