We are looking for a pleasant and friendly Front Desk Representative to join our team!

• As a Front Desk Representative, you will be responsible for different receptionist and clerical duties at our office.
• As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction.
• Your goal should always be to make our guests feel comfortable and satisfied while in our office.

Job Duties and Responsibilities

• Greet, communicate with and welcome guests.
• Answer all the customers’ questions and address their complaints.
• Answer all incoming calls, redirect them when needed.
• Receive letters, packages and send them to appropriate destination.
• Prepare and manage outgoing mail.
• Monitor and update records and files.
• Monitor and log office expenses and costs.
• Act as liaison between the different departments.

Requirements

• Candidates should possess a Bachelor’s Degree / HND / OND qualifications.