Responsibilities

• Greet, communicate with and welcome guests
• Answer and direct phone calls
• Organize and schedule meetings and appointments
• Maintain contact lists
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Produce and distribute correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Keep front desk clean, tidy and supplied with all the necessary supplies
• Answer all the customers’ questions and address their complaints
• Make supply orders when needed
• Monitor and update records and files
• Monitor and log office expenses and costs
• Prepare outgoing mail (envelopes, packages, etc.)
• Operate office equipment, such as photocopier, printers, etc.
• Answer all incoming calls, redirect them when needed
• Receive letters, packages and send them to appropriate destination
• Prepare and manage outgoing mail
• Check, sort and forward emails
• Monitor office supplies
• Direct visitors by maintaining employee and department directories
• Maintain security by following procedures, monitoring logbook, and issuing visitor badges.

REequirements

• Candidates should possess an HND / Bachelor’s Degree in any discipline
• Minimum of 2 years of proven Front desk / Executive assistant experience
• Knowledge of office management systems and procedures
• Good time-management skills
• Great interpersonal and communication skills
• Excellent knowledge of MS Office (especially Excel and Word)
• Critical thinker and problem-solving skills
• Team player
• Critical thinker and problem-solving skills.