Food & Beverage Manager needed at Mixta Nigeria

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Mixta Nigeria’s job vacancy, Career and Recruitment

Job title : Food & Beverage Manager

Job Location : Lagos

Deadline : August 31, 2022

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DUTIES

  • Create and Implement the Food and Beverage Culture at Lakowe Lakes
  • Develop and manage food and beverage outlet menus
  • Create and manage Food and Beverage recipes for food and beverage outlets
  • Implement the vision of the look and feel of each food and beverage outlet.

Lead the Food and Beverage Team

  • Manages the Food and Beverage departments.
  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Oversees all culinary, restaurant, beverage and room service operations.
  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
  • Provides excellent customer service to all employees.
  • Responds quickly and proactively to employee’s concerns.
  • Provides a learning atmosphere with a focus on continuous improvement.
  • Provides proactive coaching and counseling to team members.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Ensures and maintains the productivity level of employees.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work
  • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
  • Sets clear expectations with the employees and team leaders and ensures that appropriate rewards are given if expectations are exceeded.

Develop and Maintain Budget

  • Provides excellent customer service.
  • Responds quickly and proactively to guest’s concerns.
  • Understands the brand’s service culture
  • Ensures that all employees, team leaders and managers understand the brand’s service culture
  • Sets service expectations for all guests internally and externally.
  • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
  • Ensures all banquet functions are up to standard and exceed guest’s expectations.
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Marketing

  • Prepare, utilize and update an Annual Marketing Plan, broken down as necessary by department.
  • Evaluate local, national and international market trends, vendors and other hotel/restaurant operations to make sure that the hotel’s own operations remain competitive and cutting edge.
  • Develop seasonal food and beverage packages to support other business initiatives.

Additional Responsibilities

  • Complies with all corporate accounting procedures.
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • Ensures effective departmental communication and information systems through logs, department meetings and property meetings.

Required Knowledge, Skills and Abilities

  • Proven food and beverage management experience
  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
  • Ability to spot and resolve problems efficiently
  • Mastery in delegating multiple tasks
  • Communication and leadership skills
  • Up to date with food and beverages trends and best practices
  • Ability to manage personnel and meet financial targets
  • Guest-oriented and service-minded
  • Culinary school diploma or degree in food service management or related field

EXPERIENCE AND EDUCATION

  • Previous hospitality experience preferred
  • Previous experience as F&B personnel in a hotel
  • Good level of computer literacy: MS Office
  • Strong communication skills in English, both written and verbal essential
  • Ability to work in a multi-tasking, fast paced environment
  • Demonstrated strong customer service skills
  • Ability to work all shifts, including weekends, evenings and holidays

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply online

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