2 weeks ago
Job title : Food and Beverage Supervisor
Job Location : Abuja
Deadline : October 04, 2024
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The Role
- The Food & Beverage Supervisor is generally responsible to assist in the management of the F&B outlet(s) to ensure that quality and service standards are met and to ensure food and beverage profits are maximized.
Activities
The duties and responsibilities for the Food & Beverage Supervisor include, but are not limited to the following:
- Conducts pre-shift meetings to inform staff of daily events; reviews daily specials.
- Ensures side work duties are complete and tables are set before, during and after operating hours.
- Ensures all food items from kitchen and all buffets have a good presentation.
- Supervises activity in food and beverage outlet(s) including restaurant, bar and room service to ensure smooth operation and guest satisfaction.
- Ensures outlet adheres to all standards as outlined by brand and hotel guidelines.
- Schedules employees according to forecast; monitors employee tardiness and absences.
- Instructs employees in the proper performance of their duties.
- May participate in the recruiting process and assists with employee training and development.
- Provides recommendations for employee performance management and evaluation to support the career development of employees under their supervision.
- Notifies manager of incidents or conflicts that affect normal business operations or guest service.
- Maintains standards of food and beverage quality and guest services, resolves guest complaints.
- Participates in monthly inventories. Initiates programs to reduce breakage and loss in China, Glass and Silver.
- Maintains open lines of communication with all employees and departments.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Works within budget guidelines and gives this consideration when making any purchasing decisions. Works to ensure profits are maximized.
- Assists in the development of short-term financial and operational plans for the outlet which support the overall objectives of the outlet and the hotel.
- Assists the Food and Beverage Manager and the Hotel Sales Department in promoting the outlet.
- Fulfills Manager on Duty shifts
- Provides a professional image at all times through appearance and dress.
How to Apply for this Offer
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
- Hospitality / Hotel / Restaurant jobs