Job Summary:

The Fleet Manager is responsible for directing and overseeing transportation-related operations within the organization. The Fleet manager manages the activities of the Fleet Officers, coordinates the movement of finished cement products and raw materials. Fleet Managers ensure that transportation activities comply with safety rules and regulations.

Key Duties and Responsibilities:

• Directing activities related to dispatching, routing, and tracking of transportation trucks.
• Planning, organizing, and managing subordinate staff members to ensure work is completed and consistent with the company’s standards.
• Directing investigations to verify and resolve customer or delivery complaints.
• Collaborating with staff members to formulate and implement transportation-related procedures as well as company revenue goals and customer service objectives.
• Arranging repairs and routine maintenance of transportation trucks.
• Complying with transportation-related policies, as well as safety rules, union contracts, and government regulations.
• Promoting safe work activities by conducting safety audits, and attending company safety meetings.

Requirements

• Bachelor’s degree in logistics, business management, engineering, or related field.
• A minimum of 10-12 years’ experience as a transportation manager in a similar industry.
• Solid knowledge of the transportation industry and logistics.
• Experience working with union contracts and transportation-related government regulations.
• Critical thinking skills and knowledge of analytics.
• Experience working with transport management systems and warehouse management software, such as Freight Path and Info plus.
• Ability to work well with team members and navigate stressful situations.
• Excellent leadership skills.
• Good conflict resolution skills

Skills and Behaviors

• Ability to appraise and use IT packages and electronic communication methods.
• Tact, diplomacy and calmness, especially when dealing with tired drivers and disgruntled customers.
• An analytic mind and good numeracy skills.
• Excellent geographical knowledge.
• Good people management and coordination skills.
• Excellent financial acumen.
• Excellent negotiation and communication skills.
• Extensive knowledge of the transportation industry.
• Good intuition to make crucial judgment calls.