Field Support Officer needed at DexNova Consulting Limited
Job title : Field Support Officer
Job Location : Anambra
Deadline : March 29, 2024
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Job Summary:
- Win new merchants, grow transaction volume and value, Deploy, Train and provide first-level Support to merchants always.
- Ensure merchant’s issues are promptly treated and merchant support to ensure existing businesses are maintained and grown.
Key Responsibilities and Accountabilities
- Grow existing business and win new merchants within the assigned locations.
- Consistently grow merchant transaction volume week on week in the assigned locations.
- Ensure deployment/redeployment of POS terminal to merchant location promptly for banks in line with SLA.
- Train merchant on POS terminal usage.
- Ensure terminals are tested ok upon deployment at the merchant’s location.
- Maintain a database for POS terminals deployed with full details of terminals.
- Resolve or treat customer issues/requests within 24 hours for Lagos and up to 48 hours for outside Lagos locations.
Qualification:
- OND, HND, and BSc holders
- Minimum 2 years in a similar role, prior sales experience
- Ability to ride motorcycle Prior sales experience is also an added
How to Apply for this Offer
Interested and qualified candidates should send their CVs to [email protected], using the role applied as the subject of mail e.g. Field Support Officer
- Sales / Retail / Business Development jobs
- Field Support Officer jobs