Field Support Network Administrator needed at SystemOne Limited
Job title : Field Support Network Administrator
Job Location : Abuja
Deadline : May 19, 2024
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Responsibilities
The Field Support Network Administrator will be responsible for:
- Closely monitoring the connectivity status of all diagnostic devices connected to our systems.
- Promptly contacting the Lab Technicians working for the distributed diagnostic network to troubleshoot device connectivity problems as they arise.
- Carefully documenting the details of network problems during troubleshooting calls.
- Helping the Super-User in preparing the necessary documentation to launch support desk tickets with SystemOne and VPN providers.
- Helping the Super-User collect data and update inventory, services, contacts and other modules in our software.
- Traveling to diagnostic laboratories and providing technical support when required.
- Providing support and troubleshooting (remotely, and in-person) to users in clinic settings for the Aspect Mobile application and use.
- Promptly attending work at SystemOne and/or Customer offices in Garki district of Abuja during the official office hours.
- The successful candidate is expected to have a functional laptop and cell phone that are connected to the internet with a bandwidth that supports video telephony.
Qualifications
- Bachelor’s degree in Information Science or Network Administration
- Network+ Certification.
- Located in Abuja.
- Five (5) or more years of experience in networking and IT infrastructure support.
- In-depth knowledge of IT systems and their practical applications. Candidate must be tech-savvy and unafraid of learning.
- Exceptional communication and interpersonal skills, capable of engaging a diverse range of stakeholders.
- Proficiency in English required.
- Willingness to travel within Nigeria.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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