Job title : Field Service Technician
Job Location : Lagos
Deadline : May 31, 2023
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We are currently seeking a dedicated and skilled Field Service Technician to join our dynamic team at Choice2Mobile Technology Limited, a leading Internet Service Provider (ISP). As a Field Service Technician, you will play a crucial role in ensuring the smooth operation and maintenance of our network infrastructure, providing exceptional customer support, and resolving technical issues in a timely manner. If you are passionate about technology, possess excellent problem-solving skills, and enjoy working in a fast-paced environment, we want to hear from you!
- Install, maintain, and troubleshoot network equipment, including routers, switches, modems, and other related devices in both residential and commercial settings.
- Conduct on-site visits to customers’ premises to set up and configure Internet connections, ensuring optimal network performance.
- Respond promptly to service requests, diagnose network issues, and resolve problems efficiently to minimize downtime.
- Collaborate with the technical support team to identify and address network-related problems and implement appropriate solutions.
- Perform routine maintenance tasks, such as firmware upgrades, software installations, and system backups.
- Educate customers on the proper use of equipment and provide guidance on basic troubleshooting procedures.
- Tertiary Institution and relevant certifications or technical training in networking, telecommunications, or related fields is a plus.
- Proven experience as a Field Service Technician or similar role, preferably within the ISP industry.
- Proficiency in diagnosing and troubleshooting network connectivity issues using appropriate tools and techniques.
- Excellent problem-solving abilities and a methodical approach to resolving complex issues.
- Ability to work independently, manage time efficiently, and prioritize tasks effectively.
How to Apply for this Offer
Interested and qualified candidates should forward their CV to: firstname.lastname@example.org using the position as subject of email.
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- Field Service Technician jobs