Female Customer Care Representative is needed at Pickmeup

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Marketing Officer is needed at Gudy Cooperative Investment and Credit Society Limited
Full Stack Software Developer is needed at Phillips Consulting

Pickmeup’s Career and Recruitment Vacancy

Job title : Female Customer Care Representative jobs in Edo

Job Location : Edo

Deadline : October 30, 2021

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Location: Benin City, Edo

Job Description

  • Monitor the operation and general activities of customers and drivers
  • Monitor drivers relationship with customers
  • Identifying trends and rending optimum service to customers
  • Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved
  • Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services
  • Note customers complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process
  • Establish and maintain professional friendly relationship with drivers
  • Collaborate with relevant departments e.g marketing in deploying promos and other activities
  • Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development
  • Provide weekly report for all activities and department.

Requirements

  • Candidates should possess a Bachelor’s Degree, HND or OND qualification
  • Applicant must have 0 to 1 year experience with a ride-hailing firm with IT knowledge
  • Applicant must possess good computer and telecommunication skills
  • Applicant must be innovative and creative
  • Applicant must have the ability to work to achieve set targets and goals
  • Applicant must have the ability to work in a competitive environment.

*Female Customer Care Representative jobs in Nigeria

*Customer Service jobs in Edo

How to Apply for this Offer

Interested and qualified candidates should send their Cover Letter and Resume to: [email protected] using the Job Title and Location as the subject of the email.

*Customer Service jobs in Nigeria

Marketing Officer is needed at Gudy Cooperative Investment and Credit Society Limited
Full Stack Software Developer is needed at Phillips Consulting

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