Experienced Customer Service Personnel needed at Hotel Capitol

Job Expired
3 weeks ago

Job title : Experienced Customer Service Personnel

Job Location : Lagos

Deadline : February 28, 2024

Quick Recommended Links

Job Description

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments.

How to Apply for this Offer

Interested and qualified candidates should send their CV to: hr@hotelcapitol.com.ng using the Job Title as the subject of the mail.

  • Customer Service jobs
  • Experienced Customer Service Personnel jobs

  • This job has expired!

Connect with us