Roles and Responsibilities

• As an experienced Estate Management Manager with a minimum of 5 years of relevant experience and educational qualifications, you will be responsible for overseeing and managing various aspects of estate operations.

Responsibilities
Your key responsibilities include:

• Determining Service Charges Budget: Develop and manage the service charges budget, including estimating expenses, allocating costs, and calculating service charges for residents based on approved criteria.
• Maintenance of Roads: Oversee the regular maintenance, repair, and cleanliness of roads within the estate, ensuring safe and well-maintained infrastructure for residents and visitors.
• Street Lighting: Manage the installation, maintenance, and repair of street lighting systems, ensuring proper illumination throughout the estate and promptly addressing any lighting-related issues.
• General Cleanliness of the Estate: Implement effective waste management protocols, supervise the cleanliness and upkeep of common areas, and coordinate regular garbage collection to maintain a clean and hygienic environment within the estate.
• Supplies of Central Water: Ensure uninterrupted supply and distribution of central water to residents, monitor water quality, and promptly address any water-related concerns or issues.
• Supplies and Maintenance of Central Generation of Electricity: Coordinate the supply, maintenance, and repair of the central electricity generation system, ensuring a reliable and efficient power supply to all residents and common areas.
• Regulation and Maintenance of General Playground: Manage and maintain recreational facilities and playgrounds within the estate, ensuring they meet safety standards, are well-maintained, and provide residents with a safe and enjoyable environment.
• Management and Maintenance of Estate Shopping Mall: Oversee the day-to-day operations, maintenance, and leasing activities of the estate shopping mall, ensuring a vibrant and commercially thriving space that meets the needs of residents and visitors.
• Security of the Estate: Develop and implement comprehensive security measures, including access control systems, surveillance systems, and security personnel deployment, to ensure the safety and security of residents, properties, and assets.
• Ingress and Egress Management: Manage the ingress and egress points of the estate, implementing appropriate access control measures, traffic management protocols, and ensuring efficient and secure entry and exit processes.
• Records Management: Establish and maintain proper records, including financial records, contracts, maintenance logs, incident reports, and other relevant documentation, ensuring compliance with record-keeping standards.
• Compliance and Regulatory Matters: Stay updated with relevant laws, regulations, and compliance requirements related to estate management, ensuring adherence to legal and ethical standards.

Qualifications and Experience

• Bachelor’s Degree in Estate Management, Facilities Management, or a related field.
• Minimum of 5 years of experience in estate management, preferably in a residential or commercial setting.
• Strong knowledge of property management practices, maintenance protocols, and relevant regulations.
• Excellent organizational and problem-solving skills, with the ability to prioritize tasks effectively.
• Strong communication and interpersonal skills to interact with residents, contractors, and stakeholders.
• Proficiency in relevant software applications and technology used in estate management.