Responsibilities

• Identify and analyze customer needs to understand their technical requirements.
• Develop technical solutions tailored to meet customer needs and address specific challenges.
• Conduct product demonstrations and workshops to showcase the features and capabilities of our solutions.
• Answer technical questions from customers and provide detailed explanations to address concerns.
• Coordinate with sales and customer teams to ensure smooth communication and alignment on customer requirements.
• Stay updated on industry trends and technologies related to ELV solutions, data center infrastructure, passive network products, surveillance solutions, and UPS systems.
• Contribute insights and feedback to product development and marketing teams based on customer interactions and market trends.

Requirements

• Bachelor’s Degree in Engineering or a related field.
• Minimum of 5 years of experience in a technical pre-sales or engineering role.
• Proven experience with ELV solutions, data center infrastructure, passive network products, surveillance solutions, and UPS systems.
• Professional certifications related to ELV solutions, data center infrastructure, networking, or surveillance systems is an added advantage.
• Excellent communication and presentation skills, with the ability to engage with customers and present technical solutions confidently.