Direct Sales Agent needed at Konga Online Shopping Limited

Job title : Direct Sales Agent

Job Location : Imo

Deadline : May 03, 2024

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Job Objectives / A Brief Overview of the Role

  • DSA are responsible for communicating the benefits of the company’s products to drive sales.
  • Department / Division Unit: Konga Retail

Reporting Relationship:

  • Reports to The Store Manager
  • Hours of work 8 am – 6 pm

Working Relationship:

  • Internal: Trading Team, Retail Head, Supply Chain Operations, Logistics,
  • Retail Operation Team.
  • External: Customers and OEM

Job Duties / Responsibilities / Accountabilities

  • Selling products and services using solid arguments to prospective customers
  • Performing cost-benefit analyses of existing and potential customers
  • Maintaining positive business relationships to ensure future sales
  • Present, promote, and sell products/services using solid arguments to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop, and maintain positive business and customer relationships
  • Reach out to customer leads through cold calling
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed-upon sales targets and outcomes within the scheduled time.
  • Coordinate sales efforts with team members and other departments
  • Analyze the territory/market’s potential, track sales, and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Keep abreast of best practices and promotional trends.
  • Continuously improve through feedback.

Key Performance Indicators

  • Near zero incidence of customer complaint / negative.
  • Near zero incidence of untimely response to an escalation
  • Near zero incidence of untimely order delivery.


  • A Degree in Business or related fields
  • Strong interpersonal and communication skills,
  • Microsoft package proficiency.

Knowledge and Experience:

  • Proven work experience as a Sales Representative
  • Excellent knowledge of MS Office
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, negotiation, and communication skills
  • Prioritizing, time management, and organizational skills
  • Ability to create and deliver presentations tailored to the audience’s needs
  • Relationship management skills and openness to feedback
  • Academics degree in business or a related field.

How to Apply for this Offer

Interested and qualified candidates should send their CV to: [email protected] using the job title e.g “Category Manager” as the subject of the mail.

  • Sales / Retail / Business Development  jobs
  • Direct Sales Agent jobs